A Guide to Crisis Management in Business

A business crisis is an event that has some potential to threaten the success and health of a company such as lawn care, by tarnishing its reputation. It can tarnish a business, its operations, and harm the finances of a business. It can harm employees as well. A business crisis can be caused by anything internal or external.

Crisis management is the process of preparing for and managing any disruptive or unexpected emergency that can affect a business, employees, stakeholders as well as customers. In any public relations, it is important to develop a crisis management plan.

When it comes to crisis management, you need to have a plan that includes the following;


The first step in crisis management involves preventing any potential crisis. It involves creating a crisis management plan, hiring and training your crisis management team, and conducting practice exercises for implementing your plan. Another important step is drafting a crisis communication message that you will relay in times of crisis.

Crisis Management and Response

The second step in crisis management involves what you will likely consider when you think of crisis management. It involves the process of dealing with and responding to different stages of the crisis. It is a stage when crisis management is put into action. The initial crisis management plan is put into action.

Post Crisis

When a crisis passes, your crisis management work is hardly finished. You must remain in contact with your employees, customers, and stakeholders and remain available to answer questions. It is also a good approach to send proactive updates to all parties involved.

You will need to work with your crisis management team to review and analyze your crisis management plan and evaluate if it played well as expected during the real emergency time. Did your audience have any lingering questions or concerns that you neglected to answer? You also need to integrate what you have learned throughout the crisis period

Crisis Management Plan

A crisis management plan is an established process a business follows when you are dealing with a disruptive and unexpected situation. Your crisis management plan should be completed before crises so that your business is well prepared to combat and deal with all situations that may come your way.

If your business faces a crisis of any kind and is not well equipped with a crisis management plan, it is very likely it will be badly affected. These consequences might be related to various legal, operational as well as public relations issues. Depending on the extent of the damage, a crisis can completely put you out of business.

The best you can do when running a business is to have a crisis management plan in place and be fully prepared for any unplanned event and prevent long-term damage from happening. A crisis management plan will help you maintain your great reputation with customers, competitors as well as industry leaders. It will help in improving the safety, health, and well-being of everyone involved with your business.

Habits That Hold Your Scaling Business Back

We are humans and as humans, we all have some bad habits. In life, we can deal with some of these habits. However, when it comes to bad habits in business, we might fail to escape. Bad business decisions can have a serious effect on our professional goals as well as the profitability of a business. Businesses such as tow trucks in Cape Coral have been able to stand storm by making sound decisions and forming good habits. When bad decisions are affecting your business, its time to roll up your sleeves and have them fully fixed.

Here are some of the most common bad business habits and ways to have them solved.

Failure to delegate

Failure to delegate means there is too much work for too few people. When a business is growing, it can be hard to decide what needs to be done, and when. However, once you outsource and hire teammates, it can be a good move. When a leader doesn’t delegate, it can be quite frustrating. Results of poorly delegated work include burn out, employee demotivation, and slower work. To fix the issue of delegation, it’s important to invest in work-life balance. People will be able to perform better when they have a work-life balance. As a leader, you also need to take time away from work to get more focused and increase your overall productivity.

Neglecting your finances

We have been found guilty of waiting until the last minute to tackle the issue of taxes. When you are growing your business, you need to have billable work. Delaying working on your finances can greatly hurt your business. You could encounter a lot of errors with missed deadlines as you try to rush things up. To avoid a last-minute rush, you need to work on your finances regularly. Doing so will help you avoid overly complex accounting, missed financial deadlines, unexpected tax bills, lack of vision resulting in poor financial health, among others.

Hiring for cost over quality

It can be detrimental to cut corners when it comes to hiring.  Real growth and stability in your business will come from taking a long term view of where your company wants to be in the next couple of years. Taking a short cut may end up costing you in the long run, in terms of time, stress, and money. When your planning doesn’t scale to meet the demands of your business, you are poised to fail. You need to build the company you want by having a long term holistic view of where you want to go. Ensure you hire for potential and not just hiring your friends and family members. Ensure you involve your team so that they understand where your business will be heading.

Small business owners are also faced with a lot of data challenges. It becomes increasingly hard to protect your business from the challenges posed by cybercriminals, malware, data breaches, and ransomware attacks. Small businesses are an easy target for data violations. Any growing business needs to invest in security to ensure every sensitive information stays safe and well protected.

How to Invest in Yourself

investEvery time, we talk about investing money, be it opening a business such as a towing service, investing in stocks, real estate and so on. Hardly do we talk about an alternative and very beneficial way of investing and that is investing in yourself. When you invest in yourself, you can earn returns that will last you a lifetime. It is very important to find a way that adds more value than anybody else does. If you become more intelligent, you become more skilled and valuable. Here are sure ways to go about in order to invest in yourself.

Invest in your mind

There are different ways to go about it when it comes to investing in your mind, and the first one is through reading. If you ever walked into someone’s house and never saw a single book, which can be scary. When you read, you set yourself in an environment of full concentration to grasp the teachings of the book. You also need to create order. When you have clutter all around you, it will disrupt your ability to concentrate. Also, try meditation as it is food for your mind.

Invest in your body

If you neglect your body, the impact will create a big difference to yourself. The first thing towards investing in your body is to get a full body checkup. Even if you do not suspect anything wrong with your body, you have to respect the fact that you are not a doctor. You may have some certain deficiencies in vital body elements such as vitamins that might make you feel low energy or even make it hard for you to concentrate.

Start a Habit

HABITStarting a habit takes almost no time, money or effort, but has a lot of benefits. May be the habit may be waking up early, always being on time, dropping foods that make you fat, drinking a lot of water, among others. The most important and powerful thing with habit is that once cultured, it defines us and becomes part of our life. Another important habit you can nurture is getting enough sleep. Why do you need to be awake after 10:00 pm if you are not out on a date?

Financial Discipline

Investing in yourself goes hand in hand with having a solid financial IQ. Financial discipline can be as simple as having a savings plan and getting out of debt. You may learn to do basic things such as car or home maintenance and save on what you would pay mechanics and cleaners. Additionally, you can start a small company to supplement your income sources. Work on ensuring that all your debts are fully paid.

Invest in Relationships

Lastly, the person you relate with every day may make or break you. If you choose a bad partner, you might be entangled in endless battles that will take away a lot of your energy. You may also find yourself relating with someone whose life is full of negativity. When you are in a toxic relationship, your chances of success and productivity are very much limited. Get away from toxic relationships.

Ways to Stay in Top Shape

fitnessFor those of us who are involved in physically involving tasks like working at Aberdeen Tow Truck, we don’t struggle a lot to stay fit. However, there are those typically involved in 9-5 working hours in the life. Combines with eating patterns and other lifestyle issues, such people struggle to be fit. Staying physically fit is very important for all ages. As we grow older, regular exercise and a good nutrition become very important in keeping ourselves in top shape.

If you are looking forward to staying in a top shape health-wise, here are a couple of tips you must put into consideration.

Food choices

You must keep a keen eye on the type of foods you take. If you keep on eating bad meals consistently, its effect will start to show. You need to have your fish grilled and not fried, same as having your potatoes boiled and not sautéed. If you have to eat from the hotel, be cautious and ask vital questions to your waiter. You need to include loads of fresh vegetables and fruits in your diet. Ensure that you reduce the intake and number of carbohydrates you feed to your body.


The choices you make on alcohol will play a big role in determining how you look. Typical numeric show that a beer has 180 calories, while a glass of wine has 160 calories. A single glass of vodka has 55 calories. You need to be aware of your alcohol choices. You might be consuming a very high number of calories without your understanding. You also need to be aware of what you mix in your drinks. Try at all times to stay away from sugar.


It is very important to stay active at all times through exercising. There are many effortless ways you can use to stay in a top form. You can go for long hiking walks be it in mountains or hiking trails. You can also decide to go swimming. You can as well include other forms of cardio training such as boxing, running on a treadmill, burpees among others. Whichever the form of cardio or fitness training exercise you choose, you need to ensure that it is something you love doing.


You need to prioritize on your health and fitness. Most people let work, family and other social engagements to take a huge portion of their time and get in the way of their exercise program. However, the very fit people always make exercise a key part of their life no matter what. Even if you have to wake up an hour earlier, there is a need to do so and ensure that you maintain your fitness discipline.

Enough sleep

The importance of enough sleep cannot be overstated. Being fit is not just about how often you work out, but the amount of quality rest you get. One of the top things people use to get healthy and in shape is through sleep. Sleep gives you the energy you need to approach the daily challenges that the day ahead of you presents. Aim to have at least 7 to 8 hours every day of quality sleep.

Tips to Take Care of Your Horse

horse careBefore you bring in a new horse at home, you need to learn about the basics of taking care to the horse. Taking care of a horse may be a delicate act. There are certain things you need to do on a routine basis, while other aspects need to be done weekly and monthly. The best way to keep track of what you need to do with a horse is to have a schedule that you must follow keenly.  Key of the things you need to do include;


The digestive system of a horse is made ready to process massive volumes of grass. The basic diet for the horse should be grass and a good quality hay which should be free from dust and mold. In most cases, you should feed your horse with plenty of fresh, clean and unfrozen water irrespective of the frequency your horse takes to water. You should be so keen on what you feed your horse to avoid poisoning instances.


Vaccination and deworming are very important as far as horses are concerned. You should discuss the specifics of this topic with an equine veterinarian. Every horse should be immunized to protect it from tetanus. Other important types of vaccines administered include that of equine influenza, equine herpes, and rabies.

Housing, Rest and Exercising

Horse exerciseContrary to what many think, straight stalls are not as bad as thought. This is especially true if the horse will be spending most of its time in the day outside. When horses are isolated in box stalls, they can develop behavioral problems that are associated with lack of companionship. Horses also need a good rest and exercising. They need mental stimulation every day.

Protection from extreme weather conditions

Unless it is very windy and wet, horses are able to tolerate much cold in a better way than they do under heat and humidity. If they are not able to sweat, they will struggle with getting rid of heat building up in the bodies.

Teeth and Hoof care

The horse’s hooves can be trimmed every six to eight weeks, especially if your horse is not getting adequate natural wear. If horses are given the opportunity to have their hooves strengthen naturally, then they do not need shoes.  In some cases, hooves problems that horse face are associated with wrong shoeing.  When it comes to teeth, their teeth grow continuously with time. Uneven wear may lead to sharp points and edges that cause some difficulties in chewing.


Common Horse Riding Mistakes to Avoid

horseRiding a horse can be a very fun experience. It can be quite rewarding and relaxing. However, those beginning horse riding have a habit of making some common mistakes. Others are involved in the wrong riding technique without their knowledge. You need to understand some basic lessons to get everything right. We look at some of the common mistakes people make when horse riding.

Skipping safety measures

It may be a bit tempting to cut corners at times. However, a place you should never try this is during horse riding. You need to look and evaluate your full safety in order to enjoy the fun associated with horse riding. The basic safety measures you should follow include wearing the right kind of footwear and a well-fitting riding helmet.

Staring at the Horse

When you are in the saddle, you are supposed to be watching where you are going, as compared to looking down at the horse. Looking at the horse may confuse it. When you are distracted, the horse changes the posture as you sit in the saddle. You will be stiffening your spine which in turn makes it hard for the horse to carry you properly. You need to watch where the horse is headed so that you can be alerted by any potential danger or obstacle.

Killing the Reins

Beginners may find some problems with this common mistake. If you pulling too hard on the reins, you can confuse your horse by sending a stop signal. If you continue to pull the reins too much, the horse will eventually ignore your commands. If this happens, it could lead to serious problems if the horse gets irritated in an effort to the pressure applied on the reins. All you need is to squeeze the reins lightly with a downward angle and the horse will stop.

Holding your breath

Beginners in horse riding tend to get nervous by holding their breath. This is a habit you would want to avoid as fast as possible. You need to remain calm when riding a horse. Also, you need to avoid bad posture. Slouching while seated in the saddle is never a good idea. It makes it even harder to control and balance yourself. You need to have a control over your horse and the best way to go about it is through sitting properly in the saddle. Take a deep breath and try sitting straight.







Horse Riding Tips for Beginners

horse ridingAre you planning on going horse riding for the first time? You might be feeling a bit nervous about it and it is absolutely normal. When planning to go horse riding, it is very important to be guided by an expert for the overall benefit of your safety. An expert with a guide you on all instructions that need to be adhered to, and create a safe environment so that you can avoid common accidents. You should never forget to embrace every single moment of your first time riding.

Here are some simple tips you need to follow to get the best out of your horse riding experience.

Wear proper horseback riding gear

It might be obvious to go without being said, but you don’t want to go horse riding without the right gear. You need to have long pants and proper footwear as these are essential for horseback riding. Any shoes with closed-toe are perfect for the job. However, it would be perfect to get cowboy boots or any pair of shoes with short heels.

Greet your horse

You need to understand that your horse is a living creature and needs your attention just like a pet. The horse could be nervous, tired or scared because of someone new riding on them. You, therefore, need to establish a good relationship with your horse from the beginning

Mount with confidence

If you are nervous, your horse will notice it and might become uneasy as well. Horses are normally trained to be mounted on the left side. In most cases, your guide will be holding the horse by its head as you mount it. If that is not the case, you may ask someone to do it to help you mount the horse.

Sit up straight

You should not slouch, but instead sit up straight and relaxed. The best position when looking forward to keeping control of your horse is to sit up straight and tall. You need to relax your back and hold the reins gently. After that, set a foot in each stirrup then hold your balance to ensure the horse is not carrying a heavier load.

Be gentle on the reins

Your riding technique will mostly be depended on the style you are learning. When riding, you need to take a rein in each hand as per English riding. However, in Western riding, you grab both reins in one hand. Whichever method you choose, you need to relax your arms and do not pull too hard as doing so might hurt the horse.